We have now rolled out a Personal Shopping Consultation booking system for our London store, so you can meet one of our trained and knowledgeable team to talk about your requirements so that they can advise you on options available.
Due to current COVID-19 guidance and reduced capacity in store we require that you book an appointment if you are looking for pushchair or furniture demos.
We are booking quickly and recommend that you book ahead to avoid disappointment and also to ensure that you are not required to queue when you visit our store.
We also offer options for your personal consultation to take place by phone or via Hero Online Live Video Chat (accessed via our website).
Unfortunately we are not able to allow more than 2 people for each appointment and currently children are not able to join you unless they are in a pushchair or baby carrier.
This service is chargeable, but we will refund this amount from any purchases of car seats, pushchairs or furniture.